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SNOW-20.3: Agent runAs Falls Back to System Administrator

๐Ÿšจ Critical ยท ServiceNow Excessive Agency

Detects ServiceNow AI Agent / Flow / script configurations whose runAs / execution identity falls back to a hardcoded System Administrator user sys_id when the intended user is missing.

Detailsโ€‹

FieldValue
Rule IDSNOW-20.3
SeverityCritical
CategoryServiceNow Excessive Agency
Platformsservicenow

Remediationโ€‹

Remove hardcoded System Admin sys_id fallbacks. Fail closed when the acting user is absent, or run as a least-privilege integration user with Role Masking.

See Alsoโ€‹